Joan Johnson,
founder of Polish2Prosper™
Hi, I’m Joan Johnson — a clinician, healthcare leader, and the founder of Polish2Prosper™.
I started this company to bridge a gap I lived through myself: the need for real support and strategy when clinicians want to pivot their careers, and when healthcare leaders are trying to build teams that stay engaged and inspired.
With a background in occupational therapy and a career spanning clinical leadership, care management, and operations, I know what it takes to navigate change from both the individual and organizational side. Whether you’re a therapist wondering what’s next or a leadership team rethinking how to retain yours — I’m here to help.
For more than half of my career, I’ve worked in non-clinical leadership roles across the healthcare continuum — as both a corporate leader and small business owner. I’ve built, guided, and motivated large, diverse teams and have seen firsthand how aligning strengths and purpose can fuel performance improvement, strengthen engagement, and reduce turnover.
My work has spanned quality improvement initiatives, strategic planning, human resources collaboration, and talent development programs that impact clinical operations, corporate systems, and organizational culture.
These experiences shaped my passion for bridging two worlds:
Supporting clinicians and healthcare professionals in building long-term, meaningful careers beyond patient care.
Helping healthcare organizations create cohesive, engaged teams that perform, grow, and stay.
My Journey
I’ve seen the complex challenges that today’s healthcare environment presents:
- Burnout that leaves employees feeling stretched too thin
- High turnover and churn that disrupt teams and care continuity
- Toxic workplace dynamics that damage morale
- The urgent need for change management strategies that actually work
I believe lasting success comes from aligning talent with purpose, and applying data-driven strategy and heart to build stronger, healthier futures for people and organizations.
What Drives My Work
My Approach
My approach includes:
- Hands-on leadership experience building and motivating large teams across the healthcare continuum
- TTISI® science-backed assessments that uncover strengths, motivators, and emotional intelligence drivers
- Strategic planning and quality improvement tools that create measurable, sustainable results
- A focus on alignment — between people, purpose, and organizational goals
I’m passionate about helping talent thrive, whether that’s through individual career growth or strengthening team dynamics.
Clinicians and healthcare professionals who want to pivot beyond patient care and build careers that align with their strengths, values, and life goals.
Healthcare organizations and leaders seeking to engage talent, prevent turnover, and create cultures where people want to stay, grow, and contribute.
Whether you’re ready to explore new career possibilities, or you’re striving to build a stronger, more resilient team — I’m here to help you align talent, purpose, and strategy, so you can build a future that lasts.
Who I Serve
Melodie Farmer
At Polish2Prosper™, I work with healthcare organizations to address burnout, enhance employee satisfaction, and strengthen the connection between engaged teams and positive patient outcomes. I bring the perspective of a hands-on healthcare operations leader, process improvement specialist, and patient experience strategist who knows what it takes to create sustainable change.
My approach includes:
- Patient experience acceleration: 10+ years of Motivational Interviewing expertise woven into staff training and scripting, alongside proven CAHPS® and HOS improvement strategies that directly move patient satisfaction scores
- Quality & compliance excellence: Leadership of enterprise-wide quality improvement programs and specialty clinic operations, with a track record of helping organizations exceed CMS requirements, strengthen Medicare audit readiness, and optimize Dual Special Needs performance — protecting revenue and compliance simultaneously
- Process Improvement Mastery: Lean Six Sigma coaching and project facilitation that streamlines workflows, reduces waste, and improves financial and clinical KPIs, with data-driven change management that hardwires results into daily operations
What this means for your organization:
- Higher quality scores and regulatory confidence that withstand audits and drive payer trust
- Improved patient experience outcomes tied directly to CAHPS®/HOS and retention metrics
- More engaged, resilient teams who deliver better care and stay longer
- Sustainable process improvements that create measurable ROI, not just temporary fixes
I’m passionate about helping organizations reignite team purpose, retain more patients, and surpass quality benchmarks.
